Adapt to the new habits of installers and provide them with the tools so that they can operate efficiently and effectively with our brands.
A non-optimized systems architecture poses serious problems of information and execution silos. This causes a lack of understanding of the new needs of customers. The Customer Journey of the different clients of the company, their current needs and frustrations, the competitive advantages of local and international competitors are analyzed in order, together with the analysis of the company’s capabilities, to design a roadmap with a response to the market. and the future of the company.
Technological bottlenecks are analyzed in order to efficiently deliver the value proposition to clients. Efficient platforms are strengthened, those that do not add value are deactivated, silos of processes and data are eliminated, new platforms are recommended to integrate customer data and processes, metrics and equipment are redefined. As a result, the organization is redesigned as well as the creation of teams working on agile methodologies. Peus executions are progressively being implemented, delivering very positive results within weeks of their execution.